Policymakers executives and entrepreneurs in emerging and frontier markets generally want to attract capital from abroad. They want long term, job creating capital invested in sustainable enterprises.
There are four areas in which management decisions and sound policy at the government level can increase the likelihood of such an outcome.
I. TRAINING & CAPACITY BUILDING
The best investors are attracted to strong management teams and staff with the skills to maximize productivity. Emerging market companies should focus their skill building efforts in three key areas:
- Quality management including, for example TQM and 6 Sigma practices
- Innovation to help orient the company toward growth and competitiveness.
- Compliance with international laws and regulations against corruption as well as customers’ regulations, in financial services and other sectors.
- IXL Center
- Trace Incorporated
- Nebraska College of Technical Agriculture, University of Nebraska
- Mgmt training firms, mgmt consultants, academia
- UN organizations
- DFIs – e.g. World Bank, African Development Bank, Inter-American Development Bank
- Multinational customers
II. INVESTORS’ DUE DILIGENCE
Prior to any investment or contracting arrangement, companies will conduct the usual financial & operational due diligence to get an understanding of the nature of their investment. In doing so they should be mindful of several concerns:
- Have suppliers and other 3rd parties had online compliance training?
- Banks must comply with US financial regulations and so do their suppliers. Banks and other US companies must prepare suppliers to be audited by US bank examiners.
- US & Western companies must maintain their “social license” to operate. This requires a deliberate demonstration of corporate social responsibility and should do all they can to purge human trafficking, child labor and other human rights issues from the supply chain.
III. DEMONSTRATE VALUE OF A LOCAL PARTNER
- Provide guidance on local procedures protocol, cultural norms and customs
- Commitment to excellence in performance and execution
- Commitment to strong business ethics re corruption, human rights, CSR
IV. GOVERNMENTS MUST BALANCE INVESTOR FRIENDLINESS WITH NATIONAL AND CULTURAL PRIORITIES
- Establish clear, well documented rules of the game
- Active participation in multilateral bodies governing global trade
- Maintain ongoing dialogue with major trading partners